ScrimScene

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FREQUENTLY
ASKED QUESTIONS

We've got answers! Explore the FAQs below or reach out to our support team on Discord for assistance.

DISCORD NITRO PERKS?
If you Boost our Discord you get access to Skinbox and a special colored name
HOW DO I CLAIM MY PURCHASE?
All of the packages have automatic delivery and most of them apply to our entire server network. Please allow 10-15 minutes in order for your purchase to be verified and applied
HOW DO I CONNECT TO THE SERVER?
Our main server is accessible in Rust by opening the f1 console & entering "connect eu.scrimscene.net"
HOW LONG IS MY KIT AVAILABLE?
Generally purchases are valid for 30 days but some packages may be offered with a shorter or extended duration. Make sure to check the package description of the item you are interested in for more details.
ARE PURCHASES REFUNDABLE?
All package purchases are final. Refunds will not be granted if you are removed from the server for rule violations. Chargebacks will result in your account being permanently suspended.
HOW DO I GET SUPPORT?
Support is available exclusively through Discord tickets. To access this, make sure your Steam account is set to public and linked to your Discord. Join our Discord server using this link:https://discord.gg/scrimscene and open a ticket for assistance
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